Help & support
Getting started, how the product works, and what the equity jargon actually means. Still stuck? A human reads every email.
1.Create your company
Sign in with Google or a passkey and create your organization. The Free plan has no time limit.
Get started2.Bring your cap table in
Import from a Carta workbook, a CSV, or an OCF package. Every import reconciles to the penny and flags anything that does not tie out. Starting fresh? Record your formation issuances directly.
Import3.Invite your people
Add stakeholders, then invite admins, your board, and holders. Holders get a portfolio view of their own equity; viewers get read and export access.
Stakeholders4.Run equity day to day
Grant options under a board-approved plan, collect e-signatures on consents, track vesting and the compliance calendar, and export lawyer-grade artifacts any time.
DashboardExport your cap table workbook and stakeholder list from Carta, then upload them on the Import page. The importer rebuilds every security’s full lifecycle and reconciles the projected cap table to the penny against your source file. Anything that does not tie out is flagged for review; nothing is silently dropped.
Only people you invite, with the role you give them. Owners and admins manage everything; editors record transactions; viewers read and export. Holders see only their own portfolio. Tenant isolation is enforced by the database itself, and every access to sensitive artifacts is audit-logged.
A holder receives a secure portfolio link showing their own grants, vesting progress, exercise costs, and tax documents, and nothing else. Sensitive tax documents additionally require a per-person knowledge factor.
Board consents and grant paperwork are signed in the product. Signers get a single-use email link, sign on any device, and the executed document is hash-chained into the ledger with a full evidence certificate. Signatures follow the ESIGN Act consent flow.
Yes, with a correction, never an edit. The ledger is append-only: an amendment replaces an entry and a retraction voids one, and both are recorded events backed by signed paper. History is never silently rewritten, which is exactly what an auditor or diligence team wants to see.
The Exports page ships lawyer-format Excel, CSVs, PDFs, the full OCF package, and a complete backup zip. Pro plans add the read-only API and scheduled email delivery. There is no export fee and no lock-in, on any plan.
The 83(b) 30-day clocks, 409A valuation expiry, Rule 701 issuance limits, ISO $100k splits, post-termination exercise windows, Form 3921 season, and convertible note maturities. Each deadline raises a task and sends the statutory notices on time.
No. The product generates documents from versioned templates cited to public statutory authority and computes deadlines from the rules, but it is not a law firm and generated documents are drafts until your attorney reviews them.
Pricing questions (cancelling, trials, what Pro includes) are answered on the pricing page.
The same definitions the product shows inline. Educational summaries, not legal advice.
Email us anything: a question, a migration you want help with, a bug, or a feature you need. We read and answer every message, usually within one business day.
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